THE CLIENT

Miele Professional is a global leader in high-quality, commercial-grade appliances.

THE TEE UP

Miele wanted to promote the economic and environmental benefits of its WetCare technology – a wet cleaning process that safely removes water-based stains and odors – to current and potential customers in the United States.

THE STRATEGY

We partnered with Miele to develop a comprehensive plan centered on real-world applications of WetCare technology. Objectives included:

  • Illustrate the process and showcase the benefits of wet cleaning
  • Strengthen brand awareness
  • Position the company and highlight Miele’s role in more sustainable laundry solutions

THE ACTION

Seeing is believing so we first engaged customers to tell their stories and then implemented a focused strategy to bring WetCare’s story to life:

  • Case Study Development: Six customer success stories and photography showcasing real experiences
  • Media Outreach: To target laundry trade publications and local outlets
  • Digital Promotion: Featured on Miele’s website and in the company’s laundry newsletter
  • Social Media Outreach: On LinkedIn and X (Twitter)

THE RESULTS

The WetCare case studies significantly boosted Miele’s visibility and highlighted its sustainable laundry solutions:

  • Enhanced brand awareness across channels
  • Increased credibility from customer testimonials
  • Increased sales opportunities through outreach

This campaign not only highlighted Miele’s commitment to sustainability but also demonstrated our ability to drive impactful campaigns that effectively communicate a brand’s values, engage key audiences and increase visibility.