THE CLIENT

Mannington Mills, Inc. (Mannington) is a fifth generation, privately held, family-owned company dedicated to improving quality of life and bringing dignity to people through its range of flooring solutions.

THE TEE UP

Mannington had a number of equally important priorities on deck and was seeking ways to leverage new expertise to create and launch its first corporate responsibility) report. In 2023, Mannington engaged Tiny Mighty Communications (TMC) to help produce this report to showcase its approach to corporate responsibility across its Mannington Residential, Mannington Commercial, Phenix and Burke brands.

THE STRATEGY

TMC partnered with Mannington to create the report, entitled Values in Action, and define a multi-channel internal and external roll-out of the ESG report in conjunction with NeoCon, a prominent industry tradeshow. The plan included:

  • Defining Objectives
  • Identifying Target Audiences
  • Conducting stakeholder interviews
  • Providing recommendations for educating employees and external stakeholders on report content and key messages
  • Writing, editing and reviewing the report
  • Consulting on report design concepts
  • Advising on reputational and operational implications of the claims and data being disclosed in the report

THE ACTION

Key actions and deliverables to execute our strategy included:  

Report Content Development

  • Leader and Subject Matter Expert interviews
  • Copy
  • Design

Report Launch Toolkit

  • Executive and board chair messaging
  • Video scripting
  • Talking points, FAQ and PPT deck for sales associates
  • Social media posts and infographics

THE RESULTS

Feedback was overwhelmingly positive from internal and external stakeholders. Since this first report, Mannington engaged TMC to develop the second Values in Action report for 2024—completed and launched in late May 2024.

Our 2024 work with Mannington included pitching the 2023 corporate responsibility report and press release, resulting in:

  • 9 media pickups across relevant contract, business, sustainability and local publications
  • 88,140 media impressions

Quotes from leaders and stakeholders

Impressive and so well done. Makes me proud to be a part of this and see all the exciting things we have in our future.

This report certainly further cemented my pride in ownership of our amazing company. As you noted in the title, it was much more than a “Sustainability Report”, it was a great synopsis of what [our] company is and what it stands for. Thank you so much for all of your teams’ efforts in putting out such a great document.  We are so blessed to have such great talent in our company!